Support Every Patient at Every Dose

Our Solution
Complex barriers to adherence lead to increased exacerbations, utilization, and readmissions.

Taking medication properly is challenging.

Our integrated clinical adherence program leverages daily human engagement and digital video check-ins.

emocha helps patients form lasting habits to improve outcomes.

See how it works

Emocha Solution

A clinical adherence service powered by nurses and pharmacists

Daily Observation
Daily Observation
Video observation creates accountability and offers rich, daily insight into the patient’s health and behavior.
Medication & Administration Verification
Medication & Administration Verification
emocha assesses adherence at every dose and confirms that patients follow correct medication technique.
Engagement & Support
Engagement & Support
emocha’s dataset informs our engagement playbook, a hybrid model that combines human engagement and scalable algorithms.
Financial, social, and motivational incentives -- developed in partnership to align with program goals -- help kickstart behavior change and form long-lasting habits.

A clinical adherence service powered by nurses and pharmacists

Remote Pharmacist Medication Review

Pharmacists perform a Comprehensive Medication Review at program kickoff to resolve medication issues related to nonadherence.

Asynchronous Video Check‑In

A daily, asynchronous video appointment creates accountability and offers insights into patient health and behavior.

Daily Engagement & Support

emocha’s engagement playbook is a hybrid model that combines human engagement and scalable algorithms.

Medication Problem Intervention

emocha confirms that patients follow correct administration & technique, and addresses issues including side effects.


Financial, social, and motivational incentives– developed to align with program goals – help kickstart behavior change.

emocha solves medication adherence through a CDC-endorsed model called DOT

DOT is the only technique proven to consistently secure adherence rates greater than 90 percent. emocha holistically scales this practice through video technology and human engagement.

Who We Help

Health Systems & Providers

emocha engages patients outside of the four walls of a hospital, improving medication adherenceone of the known risk factors for readmissions.

Public Health Departments

emocha’s HIPAA-compliant video Directly Observed Therapy platform is a novel, patient-centric solution for TB programs to fulfill CDC guidelines. 

Health Insurers

emocha improves direct medication adherence, helping patients achieve improved clinical outcomes and plans meet quality measure targets while reducing costs.

Clinical Studies & Research

Through dose-by-dose adherence insights, emocha enables researchers to accurately assess the benefits and harms of a medication and reduce trial attrition.

One integrated program for targeted populations that need adherence support

Infectious Disease

emocha is the standard of care in more than 60 health departments globally, often complementing in-person DOT.

Organ Transplant

Adherence reduces the risk that transplanted organs fail, avoiding complications such as re-transplant.

Opioid Use Disorder

Patients who adhere to medications to treat OUD are at reduced risk of overdose and less likely to use illicit drugs.


Patients with poorly managed diabetes are at higher risk of life-threatening complications, hospitalizations, and ER visits.


COPD patients who adhere to maintenance medication, and master proper inhaler technique, can avoid complications.


Preventable hospitalization and ER visits are directly tied to non-adherence to maintenance medications for asthma.

Some of Our Partners

Clinical validation through more than 15 independent studies proving adherence rates, acceptability, and impact.

Learn More About Our Solution