Mission

Support Every Patient at Every Dose

Our Solution
Complex barriers to adherence lead to increased exacerbations, utilization, and readmissions.

Taking medication properly is challenging.

Our Digital Medication Adherence Program drives chronic care management through virtual video check-ins and human engagement.

emocha helps patients form lasting habits to improve outcomes.

See how it works

emocha Solution

A clinical adherence service powered by nurses and pharmacists

Daily Observation
Daily Observation
Video observation creates accountability and offers rich, daily insight into the patient’s health and behavior.
Medication & Administration Verification
Medication & Administration Verification
emocha assesses adherence at every dose and confirms that patients follow correct medication technique.
Engagement & Support
Engagement & Support
emocha’s dataset informs our engagement playbook, a hybrid model that combines human engagement and scalable algorithms.
Incentive
Incentive
Financial, social, and motivational incentives -- developed in partnership to align with program goals -- help kickstart behavior change and form long-lasting habits.

emocha’s program transforms non-adherent patients into adherent patients.

Remote Pharmacist Medication Review

Pharmacists perform a Comprehensive Medication Review at program kickoff to resolve medication issues related to nonadherence.

Asynchronous Video Check‑In

A daily, asynchronous video appointment creates accountability and offers insights into patient health and behavior.

Daily Engagement & Support

emocha’s engagement playbook is a hybrid model that combines human engagement and scalable algorithms.

Medication Problem Intervention

emocha confirms that patients follow correct administration & technique, and addresses issues including side effects.

Incentives

Financial, social, and motivational incentives– developed to align with program goals – help kickstart behavior change.

emocha solves medication adherence through a CDC-endorsed, validated model called DOT.

DOT is the only technique proven to consistently secure adherence rates greater than 90 percent, and address behavior issues, medication problems, and social determinants through daily interaction. emocha holistically scales this practice through the power of people and technology.

Who We Help

Health Systems & Providers

emocha engages patients outside the walls of a hospital, improving medication adherence—a known risk factor for readmissions—and supporting transitional care management.

Public Health Departments

emocha is the standard of care in more than 60 health departments across the globe, often complementing in-person DOT programs.

Health Plans

emocha improves direct medication adherence, helping patients improve clinical outcomes, and enabling plans to meet quality metrics & ratings while reducing healthcare utilization costs.

Clinical Studies & Research

Through dose-by-dose adherence insights, emocha enables researchers to accurately assess the benefits and harms of a medication and reduce trial attrition.

One integrated program for targeted populations that need adherence support

Infectious Diseases

emocha is the standard of care in more than 60 health departments globally, often complementing in-person DOT.

 

Organ Transplant

Medication adherence reduces the risk that transplanted organs fail, avoiding costly and difficult complications such as rejection episodes, infection, graft failure, and retransplantation.

Behavioral Health

Patients who adhere to medications to treat substance use disorder are at reduced risk of overdose and are less likely to use illicit drugs.

 

Diabetes

Patients with poorly managed diabetes are at higher risk of life-threatening complications, hospitalizations, and ER visits, in addition to more expensive comorbidities.

 

COPD

COPD patients who adhere to maintenance medication, and master proper inhaler technique, can avoid complications.

Asthma

Increased healthcare utilization is directly tied to non-adherence to maintenance medications for asthma, including incorrect technique and decreased motivation.

Some of Our Partners

Clinical validation through more than 15 independent studies proving adherence rates, acceptability, and impact.

Learn More About Our Solution